Shipping & refunds
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One 4×6 postcard, $4.99 USD including US postage; applicable taxes are disclosed at checkout. US delivery only. Postcards are printed and mailed by Lob. A provider’s acceptance is submission to the printer, not confirmation of mailing or delivery. Delivery estimates will be shown once the actual fulfillment account and service level have been verified.
Contact support promptly for a cancellation. Once submitted for printing, cancellation may no longer be possible. We will review failed printing, damaged mail, and non-arrival reports and arrange a refund or replacement where appropriate. We do not promise a delivery date before it is confirmed. Address errors or customer-approved content errors are reviewed individually.
If a paid order cannot be fulfilled, we will contact the buyer and arrange a refund through Stripe. A refund is not complete until confirmed by the payment provider.